Privacy Policy

1. General provisions

This Privacy Policy explains how Velvet Noire collects, uses, stores and protects personal data of users who visit this website and/or contact us via the contact form.

By using this website, you confirm that you have read this Policy and agree with its terms.

2. Data we may collect

We may process the following categories of personal data:

• first and last name;
• email address;
• phone number;
• the content of the message you send to us;
• technical data (cookies, IP address, basic information about your browser and device).

We do not intentionally collect or process special categories of personal data (such as health data, religious beliefs, etc.).

3. Purposes of data processing

We use your data strictly for the following purposes:

• processing requests sent via the contact form or other communication channels;
• preparing, placing and fulfilling orders;
• communicating with you regarding order details, production time and delivery;
• keeping a record of our communication to improve our service;
• ensuring proper and stable operation of the website.

4. Legal basis for processing

We process your personal data based on:

• your consent given when you fill in the forms on the website or contact us;
• the necessity to perform our obligations towards you as a customer (accepting and fulfilling your order);
• our legitimate interest — maintaining the quality of our service and protecting our rights in the event of disputes.

5. Sharing data with third parties

We do not sell or rent your personal data to third parties. We may share your data only when necessary for:

• organising delivery of your order (postal and courier services);
• ensuring the functioning of the website (hosting provider, technical support);
• complying with applicable legal requirements.

In all such cases we transfer only the minimum amount of data required to achieve these purposes.

6. Data retention period

We store your personal data only for as long as it is necessary to achieve the purposes described in this Policy, or for the period required by applicable law.

Data that is no longer needed will be deleted or anonymised.

7. Cookies and technical data

Cookies are small text files that are stored in your browser when you visit a website. They help the website function correctly and may be used to remember your preferences.

On this website cookies may be used to:

• ensure stable and secure operation of the website;
• remember certain user settings and preferences.

You can limit or disable cookies in your browser settings. However, some parts of the website may not function correctly if cookies are disabled.

8. Protection of personal data

We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

However, no method of data transmission over the Internet or method of electronic storage can be completely secure, and we cannot guarantee absolute protection against all possible risks.

9. Your rights

As a data subject, you have the right to:

• request information about which of your personal data we process;
• ask for your data to be updated, corrected or completed;
• request the deletion of your personal data when it is no longer needed for the stated purposes;
• restrict the processing of your data in cases provided for by law;
• withdraw your consent to the processing of personal data.

To exercise your rights you can contact us via the contact form on the website or through other official communication channels of the brand.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The most recent version will always be available on this page.

We recommend checking this page periodically to stay informed about how your data is protected.